The raw material vendors are put on an initial trial period and assessed before being accepted as approved vendors. We follow it up with a system of vendor ratings.

The raw materials are used on first-in-first-out basis, with clear traceability.

In the manufacturing process, a Mixing Report accompanies every run, in which process parameters like mixing time, dump temperature, and dump weight are prescribed and the observed values recorded.

Every batch that is manufactured (whether Masterbatch or Compound) has an yearly running serial number, and it undergoes one or more designated tests to ensure that it is compatible with the specifications expected of the finished product. A record of all masterbatch – mixing, and compounding done at Trident is diligently maintained.

Batches that do not conform are recorded in the Non-conforming products register, and a detailed brainstorming done to find the root cause, and corrective action arrived at, to prevent recurrence.

In the Trident system, NC product is not a frequent occurrence as great stress is laid on preventive action, rather than correction and corrective action. The quality management system is reviewed and up-graded on an on-going basis in order to continually improve upon our running systems.

Trident understands the limitations inherent in an inanimate, formal organisation in fostering excellence. Keeping the Trident family (from the Directors to the junior-most shop-floor assistant) as a living organism, all members knit together as parts of the one body, working together towards the common goals in quality and bottom-lines, and enjoying their individual roles too, is our idea of excellence.